Plant & Facilities Department

Acting Director - Maria Maggio

Town Offices - 36 Bartlet Street - Located on the first Level
Telephone: Main Office (978) 623-8280 / Customer Service Center (978) 623-8288
Fax: (978) 623-8290
Email: facilities@andoverma.gov
Main Office / Service Center Hours: 7:00 AM - 4:30 PM Monday - Friday
After Hour Emergencies - Contact Andover Police Department (978) 475-0411

OUR MISSION

The mission of the Plant & Facilities Department is to provide a responsive, well planned and cost effective maintenance operation and capital improvement program for all Town and School buildings, parks and grounds, vehicle maintenance, cemetery, forestry and other areas within their responsibility.

The Plant & Facilities Department provides scheduled and routine maintenance to all Town and School buildings, building equipment, Parks & Grounds, Cemetery & Forestry, traffic signals & Town owned street lighting. The department maintains the Town fuel depot, and all Town owned vehicles & motorized equipment and manages rentals in the Old Town Hall, athletic fields and school gyms and auditoriums. The department is also responsible for managing all major building related capital projects and capital improvements for all areas of responsibility.

The Department is organized as follows:

Central Office Administration

Director, Customer Service / Work Order Center, Four Division Superintendents & support staff.

Building Maintenance Division

Building Maintenance Division, including Electrical and Plumbing [Superintendent Ed Ataide]. Includes all maintenance trades in support of all Town and School buildings. There is presently 1.35 million square feet of building space consisting of six elementary schools, three middle schools, Andover High School, the Town Library, Public Safety Center, two Fire Sub Stations, the Town & School Office building, Old Town Hall, the Town Yard Complex, Cemetery buildings and other support buildings.

The Town owns and maintains all Antique street lights located in Shawsheen Village and Downtown. Call (978) 623-8288 to report problems. All remaining street lights are owned and maintained by NGRID. To report problems call: (800) 465-1212 (24- hours a day, 365 days a year).

Parks & Grounds, Forestry and Cemetery Divisions

[Superintendent Paul Sanborn, Telephone: (978) 623-8282] - Responsible for maintaining all Town owned parks and grounds, School & Town athletic fields, public shade trees [Tree Warden - Paul Sanborn, Telephone: (978) 623-8282], and the Spring Grove Cemetery [Working Foreman - Chris McQuade, Telephone: (978) 623-8440 or (978) 623-8280].

Bald Hill Compost Site - Located on High Plain Road. Yard waste limited to grass clippings and leaves. Open to Andover residents. Call (978) 623-8472 or click here for information.

Facilities Services Division

[Telephone: (978) 623-8450] - Responsible for all Town custodial operations as well as scheduling and renting school gyms, & auditoriums, the Town House, town and school fields to non-profit groups, private organizations, individuals, and Town & School activities. Note: the Andover High School - Collins Center, Field house, Gymnasium and athletic fields are scheduled through school administration.

Vehicle Maintenance Division

[Superintendent Joe Favreau] Provides maintenance to all Town vehicles and heavy equipment for Police, Fire, DPW, Plant & Facilities and other departments. Materials Manager for all supplies, equipment, vehicle purchases and fuel purchases.