The patriotic song America was written in 1831 by Samuel Francis Smith while attending the Andover Theological Seminary. Andover is often referred to as the "Home of America".
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Municipal Services - Plant & Facilities

Director of Municipal Services - Christopher Cronin

Deputy Director, Plant & Facilities - Edwin Ataide

Town Offices - 36 Bartlet St, Andover, MA 01810 - Located on the first level
Telephone: 978-623-8700
Main Office / Service Center Hours: 7:00 AM - 4:00 PM Monday - Friday
After Hour Emergencies - Contact Andover Police Department (978) 475-0411


The mission of Plant & Facilities is to provide a responsive, well planned and cost effective maintenance operation and capital improvement program for all Town and School buildings, vehicle maintenance, and other areas within their responsibility.

Plant & Facilities is organized under the Department of Municipal Services. The divisions provide scheduled and routine maintenance to all Town and School buildings, building equipment, traffic signals and Town owned street lighting. Plant & Facilities maintains the Town fuel depot; and all Town owned vehicles and motorized equipment and manages rentals in the Old Town Hall, athletic fields and school gyms and auditoriums. The division is also responsible for managing all major building related capital projects and capital improvements for all areas of responsibility.

Plant & Facilities is organized as follows:

Central Office Administration

Deputy Director, Customer Service / Work Order Center & support staff.

Building Maintenance Division

Building Maintenance Division, including Electrical and Plumbing. Includes all maintenance trades in support of all Town and School buildings. There is presently 1.35 million square feet of building space consisting of six elementary schools, three middle schools, Andover High School, the Town Library, Public Safety Center, two Fire Sub Stations, the Town and School Offices buildings, Old Town Hall, the Town Yard Complex, Cemetery buildings and other support buildings.

The Town owns and maintains all Antique street lights located in Shawsheen Village and Downtown. Call 978-623-8700 to report problems. All remaining street lights are owned and maintained by NGRID. To report problems call: (800) 465-1212 (24- hours a day, 365 days a year).

Bald Hill Compost Site

Located on High Plain Road (use 288 High Plain Road for approximate GPS location). Yard waste limited to grass clippings, leaves and brush. Open to Andover residents. Permit required. Call 978-623-8700 or click here for information.

Facilities Services Division

Responsible for all Town custodial operations as well as scheduling and renting school gyms, and auditoriums, the Andover Town House, town and school fields to non-profit groups, private organizations, individuals, and Town & School activities. Note: the Andover High School - Collins Center, Field house, Gymnasium and athletic fields are scheduled through School Administration.

Please contact Andrea Zaimes at 978-623-8700 or for facility and field rentals, rates and regulations.

Vehicle Maintenance Division

[Superintendent Joe Favreau] Provides maintenance to all Town vehicles and heavy equipment for Police, Fire, DPW, Plant & Facilities and other departments. Materials Manager for all supplies, equipment, vehicle purchases and fuel purchases.

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