The patriotic song America was written in 1831 by Samuel Francis Smith while attending the Andover Theological Seminary. Andover is often referred to as the "Home of America".
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Information Technology

Chief Information Officer - Paul J. Puzzanghera

School Administration Building - 36R Bartlet St, Andover, MA 01810
Phone: 978-623-5600
Email: Paul Puzzanghera, Chief Information Officer - cio@andoverma.gov
Office Hours: 8:30 AM - 4:30 PM Monday - Friday

The Department of Information Technology provides centralized information and technology support and services to all Town departments and the Andover Public Schools. The central IT Department is led by the Chief Information Officer (CIO), who reports to the Town Manager and the Superintendent of Schools. The central IT Department consists of three divisions – Applications Support; Network Administration; and User Support Services.

The Applications Support Team is responsible for managing the Town’s core financial systems, as well as supporting a myriad of software programs and other digital technologies that are integral to the operations of Town departments and the Andover Public Schools.

The Network Administration Team is responsible for managing all of the Town’s data servers, network hardware and infrastructure, as well as network security, and setting up user access accounts.

The User Support Team is responsible for setting up desktop PCs and other peripheral hardware and devices; software installations; tracking, prioritizing, and resolving user support calls; and providing a resource pool when needed to support increased workload demands and department specific projects.

Department Resources